Finally–after much time on the road, I have time to focus again on this topic.
As noted earlier, The central point of the Balanced Scorecard is its balanced view of organizations. It pays attention, both in strategy and measurement, to:
- Finances
- Customer Perspective
- Internal Processes
- Employee Learning and Growth
The same is true in both for-profit and not-for-profit enterprises. But there are differences in the non-profit sector:
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